Cancellation and Refund

At Drytec Industries, we value customer satisfaction and aim to provide quality products with dependable service. Please read our Cancellation and Refund Policy carefully before placing your order.

1. Order Cancellation

• Before Dispatch:
  You may cancel your order within 24 hours of placing it or before it is dispatched, whichever is earlier. To cancel, please contact us at [Insert Email] or call [Insert Phone Number] with your order details.

• After Dispatch:
  Orders cannot be cancelled once they have been dispatched. In such cases, you may refer to our return policy if applicable.

2. Return Eligibility

• Returns are accepted only in the case of:

  • Damaged or defective products

  • Incorrect items delivered

• To be eligible for a return:

  • The item must be unused and in the same condition as received.

  • It must be returned in the original packaging.

  • You must notify us within 3 days of delivery.

3. Refund Policy

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7–10 business days to the original method of payment.

• Shipping charges are non-refundable.

4. Non-Returnable Items

• Custom-made or bulk orders

• Opened or used items

• Products without original packaging or invoice

5. Contact Us

For any questions or to initiate a cancellation or return request, please contact:

Drytec Industries
Email: drytecai@gmail.com
Phone: +91-9811628362
Address: DryTec Industries Pvt. Ltd.
242, Sec. 2, Phase 1, IGC, HSIIDC
Saha – 133104 (Ambala) Haryana